Box Office Information

The DSO Guest Services Center & Box Office is located on the Lower Level of the Morton H. Meyerson Symphony Center at 2301 Flora Street, Dallas, TX 75201.

DSO GUEST SERVICES and BOX OFFICE

2301 Flora Street, Dallas, TX 75201
Phone: 214.TIX.4DSO or 214.849.4376
Fax: 214.871.4510
customerservice@dalsym.com

HOURS OF OPERATION

In-Season Hours:
Monday - Friday: 10:00 AM - 6:00 PM with extended hours until 8:00 PM on concert evenings
Saturday: 12:00 PM - 8:00 PM (10:00 AM – 6:00 PM when the DSO is not presenting a concert)
Sunday:  12:00 PM - 4:00 PM (closed when the DSO is not presenting a concert)


FEES
All single ticket sales for performances at the Morton H. Meyerson Symphony Center are charged a $7 per-ticket fee.  


TICKET DELIVERY
Tickets purchased more than a week in advance can be received via mail or at will call at patron's request. Tickets ordered within one week of a concert date are automatically scheduled for pick up at will call ticketing on the lower level of the Meyerson Symphony Center on the night of performance or prior to the performance at the Box Office.


LATE SEATING
The concert begins when the concertmaster takes the stage. Late arriving patrons will be escorted into the hall by an usher during an appropriate pause in the program or at intermission to the most accessible seat. The seat may be in a different section of the hall from the ticketed seat. The appropriate pauses in the program are determined by the conductor and the guest artist(s), and they will vary from program to program. At intermission, the original ticketed seat may be claimed. Certain programs are performed without intermission; therefore, late seating may not be offered at those concerts


STANDBY SEATING
Standby seating is based on tickets that have been purchased, but will not be used. Standby seating ticket holders are staged on the Lower Level of the Morton H. Meyerson Symphony Center along the East Wall at the bottom of the grand staircase. Prior to the start of the concert, standby seating ticket holders will be escorted by a Dallas Symphony representative to await seating (typically on the Orchestra Floor level). Ushers escort standby seating patrons to available seats shortly before the beginning of the concert. Standby patrons are usually seated on the Orchestra Floor and may be seated in any area with the exclusion of Loge Box seats.

For Dallas Symphony Presents concerts, standby patrons will be escorted upstairs at the beginning of the concert and are escorted by ushers to quickly take the most accessible seats once the first song or movement is complete.

Subscribers and single ticket purchasers with designated seats may claim their seats at any time. If the standby patron's seat is claimed by the assigned ticket holder, the standby patron must relocate to another seat.

In the event that no seats are available for standby patrons, a full refund will be given at the Guest Services Center on the lower level of the Morton H. Meyerson Symphony Center.
 

STUDENT TICKET AVAILABILITY
Students can purchase $9.00 rush tickets for select concerts up to 10 days before the concert. Concerts may also be available to purchase at the Guest Services Center ONLY on the day of the performance. Rush tickets are available on a first come, first serve basis, are subject to availability, and are only available for select sections of the hall.

Students in High School and above MUST present a valid Student ID at the Guest Services Center to purchase or pick up concert tickets.*

*Two tickets maximum can be purchased under each valid ID. Program, artists, dates and prices subject to change. This offer is subject to availability and may be revoked at any time. May not be combined with any other offers or discounts. Not applicable to previously purchased tickets. All sales are final—no refunds available. Concert tickets can be exchanged for a $15 fee by visiting MYDSO.com/Exchanges for complete instructions or calling the Guest Services Center at 214.TIX.4DSO.

See Available Student Ticket Offers!

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