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DSO Guest Services and Box Office

Phone: 214.692.0203 or 214.TIX.4DSO
Fax: 214.692.5133

The DSO Guest Services Center & Box Office is located on the Lower Level of the Morton H. Meyerson Symphony Center at 2301 Flora Street, Dallas, TX 75201.


In-Season Hours
Monday - Friday: 10:00 AM - 6:00 PM with extended hours until 8:00 PM on concert evenings
Saturday: 12:00 PM - 8:00 PM (closed when the DSO is not presenting a concert)
Sunday:  12:00 PM - 4:00 PM (closed when the DSO is not presenting a concert)


All single ticket sales are charged a $7 per-ticket fee. There are no refunds or exchanges on single ticket purchases. Subscribers enjoy the benefit of ticket exchanges and ticket donation for resale. Click here for subscriber policies.

Tickets purchased more than a week in advance can be received via mail or at will call at patron's request. Tickets ordered within one week of a concert date are automatically scheduled for pick up at will call ticketing on the lower level of the Meyerson Symphony Center on the night of performance or prior to the performance at the Box Office.

The concert begins when the concertmaster takes the stage. Late arriving patrons will be escorted into the hall by an usher during an appropriate pause in the program or at intermission to the most accessible seat. The seat may be in a different section of the hall from the ticketed seat. The appropriate pauses in the program are determined by the conductor and the guest artist(s), and they will vary from program to program. At intermission, the original ticketed seat may be claimed.

Standby seating is based on tickets that have been purchased, but will not be used. Standby seating ticket holders are staged on the Lower Level of the Morton H. Meyerson Symphony Center along the East Wall at the bottom of the grand staircase. Prior to the start of the concert standby seating ticket holders will be escorted by a Dallas Symphony representative to await seating (typically on Orchestra Floor level). Ushers escort standby seating patrons to available seats shortly before the beginning of the concert. Standby patrons are usually seated on the Orchestra Floor and may be seated in any area with the exclusion of Loge Box seats.

For Dallas Symphony Presents concerts, standby patrons will be escorted upstairs at the beginning of the concert and are escorted by ushers to quickly take the most accessible seats once the first song or movement is complete.

Subscribers and single ticket purchasers with designated seats may claim their seats at any time. If the standby patron's seat is claimed by the assigned ticket holder, the standby patron must relocate to another seat.

In the event that no seats are available for standby patrons, a full refund will be given at the Guest Services Center on the lower level of the Morton H. Meyerson Symphony Center.

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